Employment Opportunities

Current openings are posted below. However, since we are growing extremely rapidly, new opportunities arise every day. So if you do not see a position listed below that fits your background and experience, but you are interested in working for Docupace, you are welcome to submit your resume to hr@docupace.com.

Transition Assistant Coordinator

Location: West Des Moines
Department: Customer Success Organization
Classification: Full-Time
Position Type: Some Experience

Responsibilities/Duties:

We are looking for a Transition Assistant Coordinator who will be central to our successful implementation of the Docupace Transition Assistant for advisor transfer between Broker Dealer firms / agencies. You will apply professional knowledge, skills and training needed to contribute to business and technical definition, configuration, testing, enhancements, production support, table updates and implementing IT business solutions.

If you are interested in this position, please click here.

Technical Client Support Representative

Location: Pasadena, Maryland
Department: Support
Classification: Full-Time
Position Type: Some Experience

Responsibilities/Duties:
The Technical Support Representative is responsible for delivering superior customer service to clients. The representative provides technical guidance, information and procedural advice on a variety of complex service issues requiring knowledge of financial services business processes with corresponding technology. A candidate for this position must be a quick learner and possess exceptional research and analytical skills.

If you are interested in this position, please click here.

Customer Success Business Analyst

Location: West Des Moines
Department: Customer Success Organization
Classification: Full-Time
Position Type: Some Experience

Responsibilities/Duties:
As a Customer Success Business Analyst, you will define and document business specifications, application functionality, workflow requirements, complete technical setup and configuration of business rules, and perform technical testing. Additionally, you will be responsible for defining test plans, test scripts and conducting technical testing prior to User Acceptance testing. You will be working in a team environment with business and technical resources as well as third party vendors.

If you are interested in this position, please click here.

Manager, Infrastructure and Shared Services

Location: Los Angeles
Department: IT – Infrastructure
Classification: Full-Time
Position Type: Manager

Position Summary:

The Manager, Infrastructure and Shared Services is responsible for the strategy, planning, standards, design, implementation, support and performance of the enterprise end-user and infrastructure architecture and solutions that will effectively and efficiently support the strategic objectives and operational needs of the company.

The Manager partners with business and technology leadership, developers/engineers, client success and delivery, and production support teams to impart knowledge on technical trends, provide technology options and design guidelines, and serve as a Subject Matter Expert on systems configuration and integration, capacity planning, performance analysis and optimization.

The Manager, Infrastructure and Shared Services is responsible for the effective and efficient design and engineering of IT infrastructure used to support all business processes across the enterprise. This individual will have a diversified background of technical infrastructure experience, demonstrated project management acumen, excellent vendor management skills, plus a superior, service-oriented approach to infrastructure. This individual is also responsible for coordination with architecture resources to ensure that quality, efficiency and agility goals are achieved.

As a member of the IT leadership team, the role contributes to the development and execution of the IT strategy, and ensures its alignment with the enterprise’s business strategy and the delivery of capabilities required to achieve business success.

This role must be exceptionally strong at both strategic and tactical planning, managing expectations and deliverables, executing on commitments, and effectively building and strengthening relationships and communication internally with partners and externally with clients and vendors.

If you are interested in this position, please click here.

Business Solutions Associate

Location: Las Vegas
Department: Sales
Classification: Full-Time
Position Type: Entry Level

Position Summary:

Reporting to the Manager – Business Solutions Development Team, the Business Solutions Associate (BSA) is an amazing opportunity to join one of the fastest growing companies in technology sales to Financial Services firms. The BSA will generate new business opportunities by following proven processes to prospect into assigned business accounts. The BSA will be trained on how to develop business opportunities over the telephone by leveraging marketing and advertising campaigns and proven methodologies. The BSA will conduct high-level conversations with senior executives at Financial Services firms about their business operations and regulatory compliance issues.

The successful candidate will be a strongly self-motivated and driven individual who is goal-oriented, methodical and tenacious, and can effectively interact with a team. This position has advancement potential within the Sales organization, and the compensation package includes a competitive benefits package, salary and lucrative commission structure. Teamwork will be critical as the BSA will work closely with other members of the Sales Team.

If you are interested in this position, please click here.

Docupace Technologies is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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